January – 2020 Pt.2
A lot of prep has gone into getting a JDE Transportation Module load ready to ship. So when Sales makes changes at the last minute, it can cause a serious hassle.
One of our building product clients was manually sending an email to the shipping department every time they made any change to a sales order. This was time consuming for Customer service and the shipping department
Core developed the JDE Order Acceptance application that writes changes to existing lines or a notation for added lines to a log file capturing specific information relevant to the Sales Order/Shipment within Transportation module. If the shipment has been selected for a load, and any of the following has changed (Quantity, status change, request date, Item cancelled, new line added to existing sales order) an email is sent to the shipping department informing them of the change so they can perform the appropriate changes. This instantly saved this client time and improved customer service.
